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Privacy Policy

Last Updated: May 2026

1. Introduction

TORIS Technologies (Pty) Ltd (“Shipmuch”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy describes how we collect, use, store, share, and protect your personal information when you use the Shipmuch platform, website, APIs, and related offerings (collectively, the “Services”).

By using our Services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect information to provide, maintain, and improve our Services, including:

  • Account Information: Name, email address, password, billing address, and payment details when you register or subscribe.
  • Service Usage Data: Log files, deploy history, environment configurations, API usage data, IP addresses, browser type, and device information.
  • Integrations: Access tokens and metadata from third-party services (such as GitHub, GitLab, cloud providers, and container registries) that you explicitly connect to your workspace.

3. How We Use Your Information

We use the collected data for various purposes:

  • To provide, operate, and maintain our deployment and orchestration Services.
  • To process transactions and manage your billing account.
  • To communicate with you, including sending technical updates, security alerts, and administrative messages.
  • To monitor and analyze usage trends, optimize performance, and improve the user experience.
  • To prevent fraudulent transactions, unauthorized access, and other illegal activities.

4. Sharing Your Information

We do not sell your personal data. We may share your information only in the following circumstances:

  • Service Providers: With trusted third-party vendors who perform services on our behalf (e.g., payment processors, hosting services, database backups, analytics).
  • Legal Requirements: If required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
  • Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business.

5. Security of Your Data

The security of your data is important to us. We implement commercially reasonable technical and organizational security measures to protect your personal information. However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure.

6. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, or as required by legal, regulatory, or billing compliance obligations.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • The right to access, update, or delete the information we have on you.
  • The right of rectification (to have your information corrected if it is inaccurate).
  • The right to object to or restrict our processing of your personal data.
  • The right to data portability.

8. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us:

Operator: TORIS Technologies (Pty) Ltd Verwoerdpark Alberton Gauteng South Africa