Copyright & DMCA Policy

Last Updated: May 2026

1. Introduction

Shipmuch respects intellectual property rights and expects users of the Shipmuch platform and services (“Services”) to do the same.

This Copyright & DMCA Policy describes how Shipmuch responds to:

copyright infringement claims;
intellectual property complaints;
and unauthorized content or software distribution.

Shipmuch is operated by TORIS Technologies (Pty) Ltd (“Shipmuch”, “we”, “us”, or “our”).

2. Scope

This Policy applies to:

applications deployed through the Services;
hosted content;
repositories connected to the platform;
deployment artifacts;
websites hosted through Shipmuch infrastructure;
and user-generated operational content.

3. Intellectual Property Responsibility

Customers are solely responsible for ensuring that:

applications;
software;
repositories;
assets;
content;
and deployments used through the Services do not infringe third-party intellectual property rights.

Shipmuch does not actively monitor or pre-screen customer deployments for copyright compliance.

4. Reporting Copyright Infringement

If you believe content or deployments hosted through Shipmuch infringe your copyright or intellectual property rights, you may submit a written infringement notice to:

legal@shipmuch.com

5. Required Information for Notices

A copyright complaint should include:

identification of the copyrighted work claimed to be infringed;
identification of the allegedly infringing material;
URLs, domains, deployment identifiers, or sufficient locating information;
contact information of the complaining party;
a statement of good faith belief that the use is unauthorized;
and a statement that the information provided is accurate.

Shipmuch may request additional information where necessary.

6. Takedown & Enforcement

Shipmuch reserves the right to:

investigate infringement claims;
restrict access to allegedly infringing content;
suspend deployments;
disable hosted services;
or terminate accounts associated with repeated violations.

Enforcement actions may occur without prior notice where operationally necessary.

7. Counter-Notifications

If a customer believes content was removed or restricted in error, they may submit a counter-notification containing:

identification of the affected material;
a statement disputing the claim;
relevant supporting information;
and contact details.

Shipmuch may review counter-notifications at its discretion.

8. Repeat Infringers

Shipmuch may suspend or permanently terminate accounts associated with repeated intellectual property violations.

9. Trademark Complaints

Trademark complaints may also be submitted to: legal@shipmuch.com

Shipmuch may investigate complaints involving:

impersonation;
brand misuse;
deceptive applications;
or misleading hosted services.

10. Platform Limitations

Shipmuch operates as a deployment and infrastructure platform.

Customers acknowledge that:

Shipmuch does not actively monitor all customer deployments;
hosted workloads may change dynamically;
and operational systems may automatically deploy customer content.

Shipmuch is not responsible for customer-provided content except where required by applicable law.

11. False or Abusive Claims

Shipmuch reserves the right to reject:

fraudulent complaints;
abusive notices;
malicious takedown requests;
or unsupported infringement allegations.

Submitting knowingly false claims may expose the submitting party to legal liability.

12. Cooperation with Authorities

Where legally required, Shipmuch may cooperate with:

law enforcement agencies;
courts;
regulatory bodies;
and intellectual property rights holders.

13. Changes to This Policy

Shipmuch may update this Policy periodically to reflect:

operational changes;
legal developments;
and infrastructure evolution.

Updated versions will be published with revised effective dates.

14. Contact Information

Abuse Reports: abuse@shipmuch.com

Support: support@shipmuch.com

Operator: TORIS Technologies (Pty) Ltd Verwoerdpark Alberton Gauteng South Africa

15. Governing Law

This Policy is governed by the laws of the Republic of South Africa.